If your watch becomes defective, it will be repaired by Wenger Watch S.A. or an approved Wenger Service Centre.
The following items and damage are not covered by the guarantee:
- leather strap, glass, battery
- damage due to misuse or use not in accordance with the instructions
- wear and normal aging of the watch
- defects due to any work done to the watch by unauthorized third parties or not approved by Wenger Watch S.A.
This international Guarantee will be accepted by approved Wenger sales outlets on condition that it has been correctly completed in every detail, that is:
- the name and address have been entered and a stamp and signature have been added by a sales office approved by Wenger it bears the serial number of the Wenger Watch S.A. the date of purchase
Please send your watch to one of the Wenger Service Centres in suitable packing (without its box), by registered mail, together with the original of the guarantee and a brief description of the problem.
This International Guarantee does not affect the purchaser's statutory rights in the country of purchase.
Wenger retailers and Service Centres will of course also be pleased to assist you with repairs and service after the expiry of the guarantee period, against an appropriate payment.